Refund policy

Goods which prove to be faulty, not as described or don't do what are supposed to, may be returned for refund, credit or exchange if they are returned to ourselves within 14 days of receipt.

Subject to the following conditions:

- Items are returned carriage paid.
- Items are received in a resalable condition.
- Items should be returned unused in their original condition in order to secure a refund.
- Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
- Items have not been modified or tampered with.
- We cannot accept any returns or cancellations for items which have been specially ordered for you or manufactured to your specification. Please enquire before placing the order online if you're not sure.
- All returns are to be accompanied by the senders name and address, order reference number (these are found on the invoice), and reason for return.
- We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc, you may require it on the event of a claim with your carrier.

Please contact us for your return to be approved before sending items back.